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Start your next conversation

What this does​

Open the next conversation that is ready for you and start working in Addie.

Before you begin​

  • Sign in to Addie with your school email.
  • Make sure you are looking for a conversation that is available now, not one marked as upcoming or locked.

Open your Home page or Conversations page​

You can start from either place:

  • Home shows an Up next card for the next available conversation.
  • Conversations shows your full list of assigned conversations.

Open the next available conversation​

Select the conversation that is ready for you.

On Home, this is usually the large Up next card.

On Conversations, look in Up next for a conversation marked:

  • Not started
  • In progress

Do not select conversations marked Upcoming or Coming soon. Those unlock later.

Select Start or Start conversation​

What you see depends on the type of conversation:

  • Some conversations show Start.
  • Some show Start conversation.
  • Some may offer another main option such as starting on web or call.

Begin the conversation​

Addie opens the conversation and saves it as started.

Depending on the activity, you may:

  • answer questions
  • chat with Addie
  • choose another way to continue, such as text or call

What happens next​

  • The conversation moves into your active work.
  • If you leave before finishing, you can come back later and continue.
  • After you complete a conversation, your next one may unlock right away or later.

If something looks wrong​

I do not see anything in Up next​

  • Your counselor may not have assigned a conversation yet.
  • You may have already completed everything currently available.

A conversation says Upcoming or Coming soon​

  • That conversation is still locked.
  • It may unlock after you finish another conversation, after a delay, or when your counselor unlocks it.

I only see General Chat​

  • You may not have an assigned conversation available right now.
  • You can still use General Chat if your school has it available.
  • Continue a conversation
  • Chat with Addie